Cirrus Private & Managed Cloud Hosting
Working hand in hand with a dedicated Technical Account Manager, the support team provided real-time assistance, ensuring our private cloud would scale to meet our anticipated demand.
A large contributor to the success of WebsiteBox Private Cloud was the planning done beforehand with the help of the Cirrus Tech. support team. Working hand in hand with a dedicated Technical Account Manager, the support team provided real-time assistance, ensuring our private cloud would scale to meet our anticipated demand. In addition to the upfront support, Cirrus Tech. also provided around the clock monitoring and assistance to ensure maximum uptime for our application. We highly recommend Cirrus Tech. to any company requiring a private cloud setup.
Peyman Aleagha at Websitebox.com
www.websitebox.com
What Our Clients Say
Amazing Customer service! Cirrus Tech has always gone the extra mile over the years for me.
Finally a server company that cares enough about their customers to take the extra steps to resolve an issue.
You guys went above and beyond and were VERY helpful and kind! Thank you!
I just had to say THANK YOU to all of the tech support staff that directly and indirectly helped to setup and migrate our old site to your servers. Mostly everything went smoothly and when they didn’t, your very helpful and responsive team did a fantastic job of helping me to complete the migration.
The support I receive is five stars all the way!
I just wanted to let you all know how fabulous and excellent my experiences with Cirrus support have been. Really, really just great experiences I’ve had every time – your group really is just amazing and talented and more helpful and accommodating than I’ve ever experienced before.
“Cirrus Tech offers a balanced mix of high-value and high-performance infrastructure designed to help its global customer base grow its online presence.”
Cirrus VPS service is incredibly reliable!
Incredibly reliable service, we were never concerned that a resource was not available.
1. Performance
We utilized every type of server, from VPS to dedicated server and all performed always at the top end of the specifications.
2. Reliability
Incredibly reliable service, we were never concerned that a resource was not available.
3. Support Staff
This is perhaps the best part of doing business with these Cirrus. Personalized service from the executive level to ongoing support. Cirrus always keep their customer at top of mind, bending over backwards to help with everything from emergency server provisioning to working with us to make invoicing and bill payment as easy as possible. The benefits of personalize support, especially in this business, can not be overestimated.
4. Network/Uptime
Uptime was 100% for all server types and the network was robust and reliable.
Expert Approved
We love to see a company that’s not only keeping its finger on the pulse of the industry but on the ebbs and flows of its customers’ needs. Cirrus Tech Ltd. strives to assure the latest security and reliability standards for clients—made clear by the latest updates to its already robust WordPress offering. Keep up the great work, Cirrus Hosting!
Cirrus was there when my VPS was breached
When my VPS was breached by attackers, Cirrus Tech worked with me to resolve and evolve my VPS to be even better. They’ve demonstrated a commitment to seeing me and my clients succeed, not just when things are easy, but when things are hard. That’s something that matters.
Cirrus support is really on top of the others
As for the support, This is where Cirrus really is on top of the others. There is no need to call their tech support line as their online ticketing system is easy to use and they are quick to reply with useful and detailed information. It’s good to know that support is available 24/hrs/day everyday.
1. Performance
The VPS has plenty of resources to provide the necessary computing power to allow people to quickly access the over 100 domains which Apexia is currently hosting on the VPS.
2. Reliability
The VPS currently has Parallel’s Plesk 10.4 installed on it and the various micro-updates which are available from time to time are easily installed through the Plesk control panel. Backing up the VPS is an easy process using the control panel provided by Cirrus. All the programs/processes running on the VPS have, for the most part, been running issue free for over one year now.
3. Support Staff
This is where Cirrus really is on top of the others. There is no need to call their tech support line as their online ticketing system is easy to use and they are quick to reply with useful and detailed information. It’s good to know that support is available 24/hrs/day everyday.
4. Network/Uptime
It appears that the network has been designed to provide reliable connectivity to the Internet with acceptable latency values. The VPS uptimes are normally only interrupted during regular maintenance periods.
5. Value
I moved my hosting from an in-house server which I had to purchase and maintain the hardware, install and configure the necessary software, ensure the UPS’s and gas generator were properly functioning as well as ensuring the network and Internet connection stayed up. I had to keep renewing the Plesk licence each year as well. Now with using the VPS all the above is handled by Cirrus. I now sleep better knowing that if the power goes off at the office it won’t affect my hosting customers. An additional bonus, if you include the cost of electricity and office space rental, moving to a VPS does save you money.”
Nothing Compares to Cirrus Tech.
I have used a number of reasonably priced hosting services but nothing compares to Cirrus Tech’s hosting.
Their pricing is competitive, the packages they offer are comprehensive and the downtime is negligible. The control panel for managing site administration is the best I have used – fast and easy. However, where Cirrus stands out from the rest is in the speed, quality and helpfulness of customers support. With some other hosting services you can wait days for an answer to an e-mail and don’t even bother trying to call. With Cirrus, e-mails are answered promptly and I have even spoken to knowledgeable support staff on the telephone (which was answered within a few rings). I host a number at Cirrus and plan to move all my sites to them as soon as possible.
Ron
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Proud To Recommend Your Service
As usual, every time I need support from you guys, I get an excellent world class service.
I am proud to recommend your service whenever I have the chance to do so.
Keep up the good work Cirrus! You got a very satisfied customer here
Recommended to Others
We have been with Cirrus Tech since January of 2010 for Hosted Exchange Services and Web Hosting.
I have also recommended them to several of my clients. Their price points, flexible, and self-managed subscription features means our organization can take control of our own account features and control our budgets.
Commitment to Success
When my VPS was breached by attackers, Cirrus Tech worked with me to resolve and evolve my VPS to be even better.
They’ve demonstrated a commitment to seeing me and my clients succeed, not just when things are easy, but when things are hard. That’s something that matters.
Continually Improving Service
I joined Cirrus Tech in 2006 after being frustrated with the customer services provided by other hosting sites, and am still with them today!
What primarily attracted me to Cirrus Hosting were:
- Their affordable rates for hosting services with extremely flexible payment plans.
- They are a Canadian company with an office in the GTA with services that extends to parts of the US. When I was travelling in the US and had website questions it was comforting to receive the same response time and quality of service, knowing distance is never a problem.
- A 1-800 number to speak directly with any of their knowledgeable staff. It indicated that this company was legitimate.
Over the years I’ve seen Cirrus Teck continually seek to improve their services from updating the look and feel of the hosting console to scheduling regular maintenance check-ups of servers which indicates to me that my information is safe and websites are running smoothly. I plan to grow my artistic websites… With Cirrus Tech providing back bone support with the services they offer, and excellent customer service, I know I’ll have all the tools I need to grow my web business to success!
Highly Recommended
Having been clients of Cirrus Tech since 2001, we highly recommend Cirrus Tech’s hosting services.
We are very happy with your ISP and Technical Support services. Your team has been very helpful in providing us with timely and extremely professional services anytime we required it. We highly recommend your company and your services. Wishing you the best of luck in the future.
A Breath of Fresh Air
Cirrus Tech is a breath of fresh air compared to the service, support and product that I have been dealing with for the last year or so.
An associate of mine who I do development for just purchased a virtual server with your company, and we were very impressed with the support, and once you use Plesk, it’s hard to go elsewhere. I look forward to having complete control over my domains without the headaches I’ve been experiencing with other “hosts”.
Support Second to None
I would highly recommend Cirrus Tech to both small business, and web professionals like myself. I’ve been with Cirrus Tech for almost 2 years now.
I can honestly say they are very knowledge and one of the best hosting companies I know. Over the past two years my company needs grew and we migrated from bulk/shared hosting environment over to a dedicated server. In both hosting environments, Cirrus Tech support has been second to none, and whenever we experience problems, they’ve sorted and fixed the issues promptly and without hassle. I feel that my web development company is getting excellent value for the money based on the hardware, software, and service offered. I would highly recommend them to both small business, and web professionals like myself.
Great Customer Service
Overall, I found your customer service to be excellent, as good as I have ever encountered in years of dealing with ISPs. You respond quickly and are very helpful.
Reliable Hosting Service
For the last several months, I have been using your company (Cirrus Tech Ltd.) to host a couple of my domains and am very pleased with the service and reliability.
I switched from another hosting company…who proved to be terminally unreliable and I have not experienced a single problem with your service.
VPS Hosting Won’t Go Down
We have been using Cirrus for about 14 months… The Linux VPS Hosting has not gone down at all… The support team seems to have a good knowledge base.
They respond to my emails very quickly, usually within a few hours and they answer the phone promptly. The trouble tickets are answered on a timely basis also… I would recommend them as both website and email provider. They are local and their servers run smoothly. I have already recommended them to some of my clients.”
Cirrus Hosting Perfect for My Needs
The best thing about Cirrus, though, is their customer service. They are always quick to respond and very helpful. I am not one of their biggest clients, but they sure treat me like I am.
I operate a small theater company and have found Cirrus Tech’s hosting perfect for my needs. The cost is affordable and the full range of features is easy to use, even for the technically inept such as me. The Sitebuilder tool is perfect for those of us who don’t know much about Front Page or HTML. Whatever your skill and whatever your needs, Cirrus can accommodate you. The best thing about Cirrus, though, is their customer service. They are always quick to respond and very helpful. I am not one of their biggest clients, but they sure treat me like I am. Many hosting sites will meet all of your technical requirements. In my book, none of that means anything unless you respect your customers. Cirrus treats me with respect, and I appreciate that. Choosing Cirrus to host my website has given me the functional tools and support to create the page I need without reducing me to just another cold domain name. You’ll be hard pressed to find that elsewhere.
Thank you, and keep up the excellent work.
Fantastic Response Time
Your response time to my inquiries has been fantastic and the follow up even better.
The control panel is user friendly and the documentation easy to understand. I will probably sign up for a 1 year term later this month… Keep up the good work !
Reliable and Secure Environment for Web Hosting
Cirrus Tech has provided me with a reliable and secure environment for all my web hosting and development needs.
I’m a freelance web developer, and I need a host that provides my clients with the advanced features they need (ASP.NET, SQL Server, Email) at an affordable price-point that I need and Cirrus Tech delivers that better than any host I’ve previously tried. Their control panel (PLESK) is the best I have ever used and gives me complete control over every aspect of my domains. I would highly recommend anyone looking for fast, reliable and affordable Windows Web Hosting to use Cirrus Tech.
Thanks again Ehsan, I’m probably moving over 2 more domains to your service before the end of the week!
You Have Given Me Great Confidence
I have to say that Cirrus has been very patient, helpful, resourceful, and dependable.
You have given me great confidence with your knowledge and understanding while assisting me from the start. Your prices are phenomenal with service and know how to match! I found no other that compares.
Keep up the good work,
I Can Concentrate on What’s Important
Your service has been phenomenal.
Putting together and keeping together a good website is often a daunting task, but thanks to the great service of Cirrus Tech I can concentrate on what’s important. I have recommended your services to many clients, simply because they will never really have to worry about the server side of things. Great job.
Great Control Panel
The control panel supplied with my Cirrus account gives me control over almost everything.
I’ve been happy with the Cirrus Tech hosting service. Servers have been reliable and performance is good also. Probably my favorite feature (and main reason for choosing Cirrus) is the great control panel. I’ve used many hosts that give you limited control over your account, anything too complex and you would have to wait for an email back from tech. support, but the control panel supplied with my Cirrus account gives me control over almost everything.
Top Rate Technical Expertise
Your technical expertise has been top rate. I am extremely happy with Cirrus Tech for meeting my service needs.
The hosting provided has been seamless and trouble free and I would highly recommend Cirrushosting.com to anyone who is looking for a company who is customer needs driven and who holds customer service at such a high level. Your technical expertise has been top rate and the response time to technical support and customer requirements is second to none. I intend on being a customer of Cirrushosting.com for a long time and I look forward to their continued success, of which I am certain will continue due to their commitment to customer success and customer satisfaction.
Professional Support!
For the past 5 years, I’ve used the professional support from Cirrus Tech for hosting as well as shopping cart support.
Our clients are also impressed with fast response from our domain. With no doubt, We’ll continue using your service and recommend Cirrus Tech to all our business partners/Friends.
